Incident Reporting and Data Analysis

Team Leader level users and above can create and submit incident reports arising from such situations as accidents, near misses and Child Protection issues. Coordinators and Risk Management Officers are able to follow up incident reports, and analyse their Incident Database to identify broader issues requiring attention.

The data generated within SMO can be analysed for a range of useful purposes. Coordinator level and above can analyse issues with appointment, training, Permission to Proceed, expiry of appointment and renewal.

The change log records data entry for analysis purposes. For example, the organisation can check what steps were to taken when appointing someone, or when preparing and submitting safety plans. This capability assists with safety auditing.