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Policies, Processes and Procedures

Every organisation wants to see children and young people safe and supported.

The National Principles for Child Safe Organisations and the state child safe principles outline high-level requirements on organisations in regard to their child safety obligations. Organisations must further contextualise the principles, develop applicable resources, and apply these in their programs and operations.
Staff and volunteers play a crucial role in creating and strengthening a Child Safe Organisation. Child Safe Organisations need various resources to support their staff and volunteers.

These can include:

  • Core Child Safety Policies
    • Statement of commitment to child safety
    • Child safety policy
    • Code of conduct
    • Incident reporting process
    • Complaint handling and investigation policy/process
  • Supporting resources
    • Training for staff and volunteers regarding child safety
    • Robust process for recruiting, screening and appointing staff and volunteers
    • Incident management planning
    • Risk assessment and management process
    • Guides for staff, volunteers and participants outlining their roles in relation to child safety

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ChildSafe subscribers receive access to 50+ resources for child-safe organisations.

Resources include:

  • Child Safety policy templates – Standard, Church and Sport versions
  • Complaints and code of conduct templates
  • Training PowerPoint presentations
  • Incident management process and procedures
  • Onboarding and screening resources
  • Program and participant forms and resources
  • Risk management processes and procedures
  • Program planning templates and permission to proceed process
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ChildSafe custom resource development

The child safe principles also require suitable resources for families, children and communities. ChildSafe can assist you to develop appropriate resources for each of these groups.

Examples of resources could include:

Child-friendly version

  • Child safety policy
  • Code of conduct for children
  • How to make a report
  • How your organisation supports children
  • Complaints process
  • Diversity and inclusion
  • Cultural safety
  • Physical and online safety
  • Rights of children

Family / community version

  • Child safety policy
  • Code of conduct for parents
  • How to make a report
  • How your organisation supports children / families and the community
  • Complaints process
  • Diversity and inclusion
  • Cultural safety
  • Family / community engagement survey
  • Program evaluation forms

Cultural safety

  • Commitment to cultural safety
  • Local cultures and organisations
  • Culturally-safe complaints process
  • Support plans for indigenous children
  • Support for CALD children
  • Training on building culturally-safe environments
  • Support for LGBTQIA+ children

Disability inclusion

  • Plans to support the inclusion of children with disabilities
  • Training on building culturally-safe environments for children with disabilities
  • Supported complaints process
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SMO Framework to empower your organisation’s child safety practices.
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