QLD Reportable Conduct Scheme Readiness Course

Prepare Your Organisation for

Queensland’s Reportable Conduct Scheme

QLD Reportable Conduct Readiness Course

Development funded by the Queensland Family and Child Commission’s Child Safeguarding Grants Program.

Course Overview

Queensland’s Reportable Conduct Scheme introduces new responsibilities for organisations that work with children and young people. For organisations covered by the Scheme, the challenge is not simply understanding the legislation. It is ensuring leaders, safeguarding personnel, HR teams and compliance leads know how to identify, assess, report and respond when concerns are raised about a worker’s conduct. This QLD reportable conduct scheme course has been developed specifically for reporting entities operating in Queensland, to help them meet these obligations with confidence.

The Scheme requires reporting entities to take allegations seriously, prioritise the safety and wellbeing of children and young people, manage risks, notify the Queensland Family and Child Commission within required timeframes, conduct fair investigations and implement improvements where concerns are identified.

The QLD Reportable Conduct Readiness Course is a practical workshop style course designed to help organisational leaders understand their obligations and prepare the systems, processes and people needed to respond confidently and appropriately.

Using realistic examples and guided reflection questions, participants will build a clear understanding of reportable conduct, reporting pathways, investigation responsibilities, record keeping and organisational readiness. For organisations that need broader support beyond training, our consulting services can help embed these changes across the organisation.

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Attend a Public Webinar

Join an upcoming live QLD Reportable Conduct Readiness Workshop and gain practical guidance for preparing your organisation.

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Is Your Organisation Ready?

If an allegation involving a worker was received tomorrow:

Would your organisation recognise whether it may be reportable conduct?
Is your Head of Entity clearly identified and aware of their responsibilities?
Do staff, volunteers, contractors and leaders know how to raise concerns?
Are your internal escalation and external reporting pathways clear?
Can your organisation assess and manage immediate risks to children and young people?
Does your organisation have the capability to conduct a fair, timely and child-centred investigation?
Are there clear alternatives if an allegation involves the Head of Entity?
Do your policies, procedures and record-keeping systems support compliance with the Scheme?

This course helps organisations answer these questions before an allegation arises.

Ideal Participants

This course is designed for:

Heads of Entity, including CEOs, principals, senior officers and equivalent leaders
Executive Leaders and senior managers
Management, Board Members, Senior Leadership
Child Safety Officers, Safeguarding Leads and Child Protection Officers
HR, People and Culture, risk and compliance personnel
Governance professionals and Board members
Managers responsible for complaints, investigations or workforce conduct
Program leaders and operational managers
Staff responsible for implementing child safety policies and procedures

Participants Will:

Understand the purpose and scope of Queensland’s Reportable Conduct Scheme.
Identify whether their organisation is a reporting entity under the Scheme.
Clarify the responsibilities of the Head of Entity and authorised delegates.
Recognise the categories of conduct that may be reportable.
Distinguish reportable conduct from reasonable behaviour management, care or other non-reportable matters.
Understand when and how to notify the Queensland Family and Child Commission.
Apply key reporting timeframes for initial, interim and final reports.
Identify immediate child safety, worker, organisational and information-management risks.
Understand the principles of fair, child-centred and procedurally fair investigations.
Assess whether their organisation has the systems needed to prevent, report, investigate and respond to reportable conduct.

Course Structure

Section 1 – Foundations

Overview of Queensland’s Reportable Conduct Scheme
Reporting entities, workers and Heads of Entity
Responsibilities, delegates and key definitions
Historical conduct and former workers

Section 2 – What Is Reportable Conduct?

The six categories of reportable conduct
Conduct inside and outside the workplace
Reasonable care, behaviour management and non-reportable matters
Practical examples and knowledge checks

Section 3 – When and How to Report

Reportable allegations, convictions and reasonable belief
Initial, interim and final reporting requirements
Other reporting obligations and notification pathways
Documentation, secure record keeping and risk information

Section 4 – Reportable Conduct Scheme Procedure

Receiving, assessing and notifying concerns
Immediate risk assessment and child safety actions
Planning and conducting investigations
Finalising findings, reporting outcomes and implementing actions

Section 5 – Embedding Systems

Preventing reportable conduct through child safe systems
Accessible reporting pathways for workers, children and families
Alternative pathways when concerns involve the Head of Entity
Investigation, response and continuous-improvement systems

Section 6 – Resources and Next Steps

QFCC guidance and implementation resources
Organisational readiness tools and checklists
Reporting process resources and practical templates
Identifying next steps for implementation

QLD Reportable Conduct Readiness Workshop – public webinar for Queensland organisations

Course details

QLD Reportable Conduct Readiness Course

Course duration

2.5 – 3 hrs

Course delivery

Face-to-face, live online or hybrid delivery

Developed By

ChildSafe Australia

Facilitator

ChildSafe Australia Consultant

Group Size

Suitable for small group workshops through to organisational cohorts

Format

Facilitated discussion, practical activities, scenario analysis, reflection exercises, templates and Q&A

Queensland Alignment

Queensland Reportable Conduct Scheme and Child Safe Organisations system

Resources Included

Readiness tools, reporting pathway guidance, practical checklists and links to further QFCC resources

Certificate on completion

Certificate of Completion available on successful completion

Frequently Asked Questions

What is the reportable conduct scheme in Queensland?

Queensland’s Reportable Conduct Scheme is a legislative framework that requires certain organisations working with children to notify the Queensland Family and Child Commission (QFCC) when an allegation of reportable conduct is made against a worker, volunteer or contractor, and to conduct a fair, timely investigation into that allegation.

What's the difference between mandatory reporting and the reportable conduct scheme?

Mandatory reporting requires certain professionals to report suspected child abuse or neglect to Child Safety authorities. The reportable conduct scheme is different – it requires organisations to notify the QFCC and investigate allegations of reportable conduct made against their own workers, volunteers or contractors, even where the matter doesn’t meet the threshold for a mandatory report.

Who needs to complete reportable conduct scheme training in Queensland?

Any organisation classified as a reporting entity under Queensland’s Reportable Conduct Scheme should ensure Heads of Entity, executives, HR, People & Culture, safeguarding leads and board members understand their obligations – this course is designed for exactly those roles.

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